Help / FAQ

Technical Questions

How do I log in to continue my course?

You can log into the course by clicking here and entering your username and password when prompted.

What do I do if I forgot my password?

If you need assistance, you can Contact Us at any time.

Why was I disqualified?

If you are disqualified it is most likely because you have failed to correctly answer your security questions that you answered when you first enrolled in the course. You can reinstate yourself by following the prompts on the screen. If you need assistance you can Contact Us at any time and we will be happy to get you back into the course.

Are there any special computer requirements to complete the course?

No. All you need is a computer with internet access. If you can read this site, you can complete the course. You can even work on the course from most Smart Phones and tablets!

I got kicked offline in the middle of a chapter; what do I do?

Don’t worry! Our course automatically saves all of your progress. Simply Log Back In and you’ll be able to continue right where you left off.

General Questions

How do I register for the New Jersey defensive driving course?

To register, simply make your way to our Registration Page and provide the required information. You can also Call Us at anytime and one of your friendly reps will be happy to set you up over the phone at any time.

Do I have to go anywhere to complete this program?

Not at all! Everything can be completed from home, including the final exam. We even send your completion certificate to the New Jersey MVC on your behalf.

How often can I take this course?

For general knowledge’s sake, you can take our program as often as you would like to! Since there are different reasons to take our course, there are different time requirements. For a two (2) point reduction, you can take the course once every five (5) years (N.J.S.A. 39:5-30.9). For an insurance discount, you can take the course once every three (3) years.

How can I find out if I am eligible to take this course for an insurance discount?

If you are an active insurance premium holder in the state of New Jersey and have not taken a New Jersey defensive driving course within the past three (3) years, you are eligible to do so now to receive your discount. Contact your insurance company for the amount of your discount or if you are unsure about how long it has been since you last completed a defensive driving course. If you have any questions, please feel free to Contact Us at any time.

How can I find out if I am eligible to take this course for a point reduction?

There are a few requirements for completing a New Jersey defensive driving course for a two (2) point reduction. You must have a valid, non-commercial, New Jersey driver’s license, points on your driving record, and must not have completed a defensive driving course for point reduction in the last five (5) years (N.J.S.A. 39:5-30.9). If you have any additional questions regarding your eligibility, please Contact Us at any time.

What is your refund policy?

To view our refund policy, please Click Here.

Course Questions

How long does the course take?

Per New Jersey MVC requirements, the course is a timed six (6) hour program. This ensures that you have enough time to absorb all of the information presented while you meet the six (6) credit hour requirement. You can complete the course in one sitting or break it up into sections as you prefer. Our course allows you to work at your own pace!

How many modules are there?

There are 4 quick and easy, open-book modules to complete. Again, these can be completed at your own pace and on your own time.

How many questions are there on the final exam?

There are 20 multiple-choice questions in our open-book final exam. You are required to score at least an 80% to graduate but are able to take the exam up to 3 times if you do not pass.