Recalls & Defects
The Washington State Motor Vehicle "Lemon Law" is designed to help new vehicle owners who have substantial continuing problems with warranty repairs. The law allows the owner to request an arbitration hearing through the Attorney General’s Office.
There will be no charge for the arbitration process. At the hearing, the arbitrator will decide whether a consumer’s claim meets the requirements under the law.
The law covers most classes of motor vehicles including "demonstrators" which have an original retail purchase or lease in Washington and are originally registered in the state (Note: a military exception may apply to the registration requirement). An owner can request an arbitration under Lemon Law at any time within 30 months of the vehicle’s original retail delivery date.
You do not have to be the original owner to request arbitration. Later owners of a vehicle may request an arbitration if: the vehicle was purchased within two years of delivery to the original retail consumer and within the first 24,000 miles of operation; the vehicle meets the other eligibility requirements; and the Request For Arbitration is made within 30 months of the original retail delivery date.
The Following Vehicles Are Not Covered By Lemon Law:
- Motorcycles with engine displacements of less than 750 cubic centimeters;
- Trucks over 19,000 lbs. gross weight rating;
- Portions of a motor home used as dwelling, office, or commercial space;
- Vehicles purchased or leased by a business as part of a fleet of 10 or more.